REFUND POLICY
Effective Date: September 4, 2026
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Discovery Alcohol & Drug Education Program maintains a strict no-refund policy. By registering for any program, class, or service, and by submitting any payment, you agree to the terms outlined below.
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1. No Refunds Under Any Circumstances
All payments are final. No refunds, credits, or partial refunds will be issued under any circumstances, regardless of the reason, including but not limited to non-attendance, late arrival, dissatisfaction, scheduling conflicts, or personal, medical, legal, or work-related circumstances.
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2. Registration and Payment
All clients are required to complete registration and payment in advance to secure their spot in a program. Enrollment is not confirmed until payment has been received.
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3. Missed Classes and Sessions
Missed classes or sessions are not eligible for refunds, credit, or rescheduling. Any applicable absence or rescheduling fees will apply based on program policies.
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4. Rescheduling
Clients may request to reschedule based on availability and program guidelines. Rescheduling does not entitle a client to a refund, and additional fees may apply.
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5. Payment Plans
Payments made under a payment plan agreement are non-refundable. Clients are responsible for completing all agreed-upon payments regardless of attendance or program completion.
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6. Program Cancellation by Discovery
If a program or session is canceled by Discovery, clients will be offered the option to reschedule or receive credit toward a future session.
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7. No Exceptions
This policy applies to all clients, programs, and payment methods without exception.
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8. Contact Information
For questions, please contact:
Discovery Alcohol & Drug Education Program
1100 E NASA Pkwy
Houston, TX 77058
832.602.6065