REFUND POLICY
Effective Date: September 4, 2026
Discovery Alcohol & Drug Education Program maintains a strict no-refund policy. By registering for any program, class, or service, and by submitting any payment, you agree to the terms outlined below.
1. No Refunds Under Any Circumstances
All payments are final. No refunds, credits, or partial refunds will be issued under any circumstances, regardless of the reason, including but not limited to non-attendance, late arrival, dissatisfaction, scheduling conflicts, or personal, medical, legal, or work-related circumstances.
2. Registration and Payment
All clients are required to complete registration and payment in advance to secure their spot in a program. Enrollment is not confirmed until payment has been received.
3. Missed Classes and Sessions
Missed classes or sessions are not eligible for refunds, credit, or rescheduling. Any applicable absence or rescheduling fees will apply based on program policies.
4. Rescheduling
Clients may request to reschedule based on availability and program guidelines. Rescheduling does not entitle a client to a refund, and additional fees may apply.
5. Payment Plans
Payments made under a payment plan agreement are non-refundable. Clients are responsible for completing all agreed-upon payments regardless of attendance or program completion.
6. Program Cancellation by Discovery
If a program or session is canceled by Discovery, clients will be offered the option to reschedule or receive credit toward a future session.
7. No Exceptions
This policy applies to all clients, programs, and payment methods without exception.
8. Contact Information
For questions, please contact:
Discovery Alcohol & Drug Education Program
1100 E NASA Pkwy
Houston, TX 77058
832.602.6065